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What is embroidery digitizing?Embroidery digitizing is the process of converting artwork or images into a digital file that embroidery machines can read. This file contains instructions on how to stitch the design.
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What is the difference between auto-digitizing and manual digitizing?Auto-digitizing relies on software to automatically convert images to embroidery files, while manual digitizing involves a digitizer manually creating the file. Manual digitizing usually results in higher quality designs but takes more time.
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How do I place an order?To place an order, visit our website and fill out the order form with your design details. You may need to upload your image, specify your requirements, and make a payment, or send us an email at info@stitchingup.com .
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How will I receive my digitized files?Once your design is ready, we will email you the digitized files. You can download them directly from the email.
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What formats can you deliver my designs in?We can deliver your digitized designs in a variety of formats, including DST, PES, JEF, PXF, EMB, ... . Please specify your preferred format when placing your order.
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Can any image be digitized for embroidery?While nearly any image can be digitized for embroidery, achieving high-quality results depends on the image itself. Simple, clean designs with distinct outlines and limited colors tend to yield the best outcomes. For example, if you're looking to digitize a photo, the process typically requires converting the image into vector format first before proceeding with the embroidery digitization. If you have any doubts about the quality or suitability of your image, feel free to reach out to us at info@stitchingup.com, and we'd be happy to assist!
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What artwork formats do you accept?We accept a wide range of artwork formats, including JPEG, PNG, BMP, AI, EPS, and PDF. If you have a different format, please contact us to see if we can accommodate it.
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How do you ensure quality?We ensure quality by running swatches of the designs before sending them to you. This helps us identify and correct any issues to ensure the final product meets your expectations.
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Are you including the edit in the final design?Yes, edits are typically included in the final design to ensure the design meets your expectations before finalizing the file.
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Turn time for edits?Edits are usually processed within 12 hours. We offer a certain number of revisions to ensure your design meets your satisfaction before finalizing the file.
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What is your turn-around time?Our standard turn-around time is typically within 24-48 hours. However, this may vary based on the complexity of the design and our current workload.
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How much do you charge per design?We offer competitive pricing for high-quality embroidery design services, tailored to meet your needs. Our rates are: Cap designs: £15 Small logos (up to 4cm): £15 Chest logos (up to 14cm): £20 Back logos (up to 30cm): £30 Chest and back combination (same logo): £40 Each price reflects our commitment to precision and quality, ensuring your designs are machine-ready and beautifully crafted. Whether you need a simple logo or a more complex design, we strive to deliver excellent results that meet your expectations. If you are a business with high volume, please contact us directly for tailored solutions.
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How do we make payment and place/receive our order?Payments can be made securely through our website using various methods, including credit card and PayPal. Once payment is received, we will process your order and send you the digitized files via email.
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Do you provide estimates?Yes, we do! Simply contact us, and we’ll be happy to provide you with a detailed estimate tailored to your needs.
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How can I contact you directly?You can contact us directly through our website's contact form, email us at info@stitchingup.com .
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How secure is the website?Our website is secured with SSL encryption to ensure that your personal and payment information is protected. We take your privacy and security seriously.
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What software is needed for digitizing embroidery?Popular software programs for digitizing embroidery include Wilcom, Brother PE-Design, Janome Digitizer, and Hatch Embroidery. Each offers various features suited to different levels of expertise.
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